Terms and Conditions
Welcome to Rudra Cycles!
These Terms and Conditions outline the rules and regulations for using the Rudra Cycles website (referred to as "we," "us," or "our"). By accessing and purchasing from our website, you agree to comply with these terms.
1. Products and Services
- Availability: Certain products, such as cycles, accessories, and apparel, are available exclusively online. Stock may be limited, and all sales are subject to return and exchange policies as mentioned.
- Pricing: All prices are subject to change without prior notice. We strive for accuracy but reserve the right to correct any errors in pricing or descriptions.
- Product Descriptions: We aim to provide accurate information, including product images and colors. However, we cannot guarantee that the colors displayed on your device are perfectly accurate.
2. Order Placement and Billing
- Accuracy of Information: You agree to provide accurate billing and shipping information when placing an order. Incorrect information could result in delays or order cancellations.
- Order Refusal: We reserve the right to refuse or cancel any order at our discretion, especially in cases of suspected fraud, errors in pricing, or other issues. If your order is canceled, any charged amounts will be refunded.
3. Shipping and Delivery
- Delivery Timeframe: Orders typically ship within 7-10 business days. Delivery times may vary depending on the courier service and your location. We use trusted carriers for shipping but are not liable for delays caused by third parties.
- Shipping Costs: Shipping charges are based on your location and the size of the order. You will be informed of these charges at checkout.
4. Returns and Refunds
- Return Policy: Products can be returned or exchanged within 14 days of receipt, provided they are unused and in their original condition. Custom-built cycles and personalized items are not eligible for return.
- Refunds: Refunds will be processed within 7-10 business days once the return is approved. Shipping fees are non-refundable unless the product is defective.
5. Warranty and Limitation of Liability
- Manufacturer Warranty: Some products may come with a manufacturer warranty. Please refer to individual product pages for more details. We do not offer separate warranties for products unless explicitly stated.
- Limitation of Liability: Rudra Cycles shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of the products. All products are used at the buyer's own risk.
6. Intellectual Property
All content on this website, including images, logos, and text, is the intellectual property of Rudra Cycles unless otherwise stated. Unauthorized reproduction or distribution is prohibited.
7. Third-Party Links
Our website may include links to third-party sites for informational purposes. We do not endorse or control the content on those sites and are not responsible for their practices.
8. Modifications to Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page and take effect immediately.